Multi-Factor Authentication (MFA) adds an extra layer of security to your account, helping to protect it from unauthorized access. It requires you to verify your identity through a two-step process each time you log in.
After activating your account and setting up your password, or logging in with your username and password, you will be directed to a page where you can configure MFA. On this page, you can choose from several authentication methods, such as using an Authenticator App or receiving an SMS code.
Once MFA is set up, log in to your portal using your email and password, then verify your identity by entering a temporary code from your chosen Authenticator app (e.g., Google Authenticator or Microsoft Authenticator), a code sent via SMS, or by using biometric verification (face or fingerprint recognition). If you do not have access to a specific method, you can easily choose another.
1. Navigate to the portal and log in using your email address and password.
2. Click 'Try another method' to access other enabled options. You can always click 'Email' as this will be your default MFA method that will be always enabled.
3. Choosing the Email option will send a 6-digit code to your email address, which you can use to verify your MFA.
Similarly, choosing the SMS option will send a 6-digit code to your mobile number, which you can use to verify your MFA.
Choosing Fingerprint or Face Recognition will prompt you to use the biometrics on your device (if available).
4. You are now logged in to your portal.